Refund policy

Thank you for shopping with us! We want to ensure that you love your purchase, and we understand that sometimes an exchange may be necessary. If you need to return an item, we offer returns for store credit or exchange for an item of equal or lesser value under the following conditions:

1. Eligibility for Return or Exchange:

• Items can be returned or exchanged within 14 days from the date of purchase.
• The item must be in unused, unworn, and resalable condition, with all original tags and packaging intact.
• A receipt or proof of purchase is required for all returns and exchanges.

2. Exchange for Equal or Lesser Value:

• You may exchange your item for another product of equal or lesser value.
• If the item you wish to exchange for is of greater value, you will be responsible for paying the difference at the time of exchange.
• Exchanges must be made within 14 days from the purchase date.

3. Non-Returnable Items:

• We do not accept returns or exchanges on final sale items, clearance items, swimwear, underwear, or any items marked as non-returnable at the time of purchase.

4. Return Process:

• To initiate a return or exchange, please contact us at leighlaneboutique25@gmail.com with your order number and the reason for your return.
• Returns and exchanges must be done by mail (customer is responsible for return shipping unless the item is defective).

5. Store Credit for Returns:

• If an exchange is not possible, we will issue store credit for the full amount of the returned item, minus any shipping fees (if applicable).
• Store credit will be issued in the form of an electronic gift card and is non-transferable and cannot be redeemed for cash.

6. Defective or Damaged Items:

• If your item is defective or damaged, please contact us immediately at leighlaneboutique25@gmail.com for assistance. We will offer an exchange or store credit for the item.